Your Dedicated Concierge SOC Team
Not a shared ticket queue. A named team of Nigerian analysts who know your environment, your people, and your regulators — and work as an extension of your security organization.
Named Analysts, Real Relationships
Every Concierge customer gets a primary and secondary analyst, a SOC manager, and an account director. You know their names. They know your network. Continuity is baked into every shift handover.
Tuned to Your Business
Detection rules are customized to your environment, not a generic playbook. Your regulatory exposure (CBN, NDPA, NCC), your tech stack, and your business calendar all shape how we hunt and respond.
A Day in the Life of Your Concierge Team
Every 24 hours, your dedicated SOC runs five distinct shifts — fully aligned to West Africa Time.
Triage overnight alerts, hunt for off-hours lateral movement, review log anomalies, and respond to APAC/EU subsidiary traffic spikes.
Named analyst stand-up with your security lead. Yesterday's incidents reviewed, today's planned changes documented, weekly hunting priorities set.
Threat hunting against latest West Africa intel feeds, EDR rule tuning, integration health checks, and proactive customer-specific use-case work.
Peak phishing and BEC window for Nigerian businesses. Heightened email and identity monitoring, real-time analyst escalation as needed.
End-of-day executive snapshot, weekly metrics rollup on Fridays, and warm handover to the overnight team — no ticket lost in a queue.